MASTER SUITES

Room Features

• Welcome gift
• Welcome amenity- IN ROOM DINING- Once per stay
• Kids backpack (available on reservations with registered children)
• 1 king size and two double beds
• 300 thread-count Egyptian cotton bed linen
• Synthetic feather duvet, supporting sustainability
• Synthetic feather pillows
• In-room Jacuzzi
• Two Illuminated closet
• Bathrobes and slippers
• Scale
• Steam iron and ironing board
• Sofa bed with center table
• Sofa bed in the main room
• Balcony with Mexican traditional hammocks (relaxing and reading area)
• Desk with chair
• Premium Coffee Machine
• "Café Punta del Cielo" 100% Mexican coffee capsules
• Minibar and snacks
• Umbrella
• Beach tote
• Digital safe - laptop size with plug
• In room-dining
• Triple Balcony
• Jacuzzi on the balcony
• Lounge area on terrace
• Dining table for 8 and living room

Services

• Pre-arrival personal experience designer
• Complimentary early check in (subject to availability)
• Complimentary early check out (subject to availability)
• Unlimited access to our Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes with round-trip transportation included
• Free transportation from the hotel to our Parks - Xcaret, Xplor, Xplor Fuego and Xenses- every 30 minutes
• Private Pool
• Butler Service
• Pool concierge service
• Concierge service
• Valet parking
• Parking lot
• River activities (Kayak and paddle board)
• Yoga, tai chi and meditation classes
• Coves and rivers
• 2 fitness centers
• Outdoor circuit training
• Bicycles
• Tennis courts
• Paddle courts
• Kids Club Xiquillos for kids between 4 and 12 years old
• Teens Club Xiipal for teens between 13 and 17 years old
• Children's play area in Chibalí pool, climbing wall and slide
• Computer and printer service
• Turndown service
• Turndown service for kids - storytelling - Once per stay
• 24 h in-room dining
• In room-dining
• Pay per view ($)
• Muluk Spa & Wellness ($)
• Travel agency ($)
• Car rental ($)
• Dream activities in the parks ($)
• Laundry Service ($)

Restaurants Included

• Xin-Gao
• La Cantina Los Faroles
• La Trajinera
• Mercado de la Merced
• Chibalí
• Teatro del Río
• Restaurant Cuevas
• Restaurant Las Playas

Bathroom

• One full bathroom with separate toilet room
• Rain shower
• Handheld shower
• Professional hair dryer
• 15 x lighted vanity mirror
• Bathroom phone
• Half bathroom

Technology

• Complimentary WIFI
• 55-inch HD flat-screen TV
• Wireless phone
• Digital phone with speaker
• Chromecast

In-room

• 3 King size bed
• Organic premium amenities
• Living room and dining room for 6 people
• Sofa bed with coffee table
• In room jacuzzi
• Jacuzzi on balcony
• Air conditioner
• Minibar and snacks
• Bar
• Premium Coffee Machine
• Quadruple balcony with reading and resting area
• Traditional Mexican hammocks on the balcony
• 300 thread count Egyptian cotton sheets
• Synthetic feather duvet supporting sustainability
• Gel and synthetic feather pillows
• Pillow menu
• 1 lighted closet
• 2 illuminated closets
• Dressing area
• Steam iron and ironing board
• Digital safe with laptop size interior charger
• Double-use sunshade
• Beach bag
• Wardrobe specially designed for your comfort inside the room
• Dresser with bench

Services

• Seating preference in all restaurants and bars
• Access to the main gym
• Yoga, tai chi and meditation classes
• Personal pick-up service by your personal designer (Hotel - Airport - Hotel)
• Pre contact by your personal designer
• Guest Service Manager
• Concierge services
• Pool Concierge
• Early Check in and Late Check out without charge (subject to availability)

Included Restaurants

• Xin-Gao
• La Cantina Los Faroles
• La Trajinera
• Mercado de la Merced
• Chibalí
• Teatro del Río
• Restaurant Cuevas
• Restaurant Las Playas

Bathroom

• All View full bathroom with separate WC and sink and additional half bath with single sink
• Rain shower
• Telephone Shower
• Scale
• Telephone in WC
• Hair iron
• Professional hair dryer
• Illuminated magnifying mirror (vanity mirror)

Technology

• Free wireless internet access
• HD Flat TV
• Cable / Satellite TV